There are multiple ways for you to interact with property. 

1. You can send a message directly to the property. Both of the options below will allow you to connect with the properties directly. 

• On the individual property page, below the availability, you can select the purple message button. 
• From your shortlist you can select the small purple envelope. 

        2. You can call the property directly with the following information.

• On the individual property page, below the photos, you will find the property phone number. 
• From your shortlist you can select the small purple phone, this will show you the property phone number. 

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We want to make sure renters are able to find a property they love and if you are unable to connect with a property, please let us know. Please include the listing link, address, and any other descriptive details in the feedback form below.

Yes, while on the web version of our site, you can navigate to your shortlist view and at the top of the page select the gear icon and click “clear shortlist”

Currently, Apartment List is only available within the United States.

Resetting your account is not possible at this time. However, there are a couple of workarounds for this, depending on what you are trying to do. Often changing the parameters of your search will open more apartment ideas up to you. 

To update your account, navigate to the profile tab and change any of the answers to the detailed set of questions we asked regarding your preferences and personal circumstances. Make sure to scroll all the way to the bottom and select the save button once you are done with your updates. 

If you’d like to revisit properties that you said “nope” to, scroll to the bottom category, “Not For Me,” to add them to your shortlist.

Right now, our product does not have a search capability. Instead, we help deliver a list of homes that meet your criteria. We appreciate your feedback and will pass along to our product team to consider for the future.

We are sad to see you go, but you can head to our email unsubscribe page to adjust your email preferences to better suit your needs. Remember to click “Save” when you are done!

We take this very seriously , thank you for reporting this listing. Please include the listing link, address, and any other descriptive details in the feedback form below. We appreciate you helping to make our site safer!

To update your account, navigate to the profile tab. There you will be able to change any answers to the quiz, or your personal account information.

Our renters have told us that we are creating a much better experience by understanding your apartment wish list, and then keeping you up to date with any new apartments that match your needs. Also, your information is private - we only share it with a property if and when you tell us to do so.

Apartment List tries to offer the renter as many options as possible, we are always adding new listings across the country, so apartments that may not be posted today could be available tomorrow. In the meantime, broadening the search parameters often provides you additional options near you.

Thank you for your feedback. While we do offer single family homes on our site, our current inventory is optimized for larger apartment communities.

Thank you for letting us know.  Please make sure you have the most up-to-date version of our application!  If you do, I suggest deleting the app and reinstalling it. 

Apartment List makes it easy for you to request a tour with a specific property. The best way to confirm the property received your request is to contact them directly. We recommend calling the phone number located on the Apartment List listing to get in touch!